FAQ

When will I receive my proof(s)?

We typically email proofs within 3 business days of receiving all correct wording/information. Two rounds of proofing are included in your purchase. 

Additional rounds can be purchased on the website.  The proofing process will depend on how quickly you reply with edits and how many orders are pending in our queue.

 

When will my order ship?

Social event orders will typically ship within 5-7 business days of proof approval. Wedding orders will typically ship within 7-10 business days of proof approval. Depending on the products and services you order, it could extend processing. For instance, having your envelopes printed will add approximately 5-7 business days to your order processing time. View our Shipping Details for more information by clicking the link at the bottom of our Home Page.

 

How do I customize the cards with my own information?

We do this for you! We create the image and email you a proof to review. Our goal is to create the image as if the invitation / card were designed for your event, specifically.

If you are ordering social event items like shower or birthday invitations, and the wording is not too lengthy, you can add your wording to the Special Request box during the ordering process. If you are ordering wedding related stationery, use our templates located under RESOURCES on our main homepage menu.

Is envelope printing included in my order?

No, all of our items come with standard blank envelopes. 

Envelope printing is an added service.

 

Can I see a preview of my invitation before ordering?

We email proofs ready to print ONLY AFTER PURCHASE. You are paying for our services to create your invitation. Once you receive it, we can make any changes desired. Also, our sample prints are not personalized.

 

Can I change the wording?

Yes!  The wording on the example is sample wording and it can be changed/modified within reason. However, if you need to make more extensive changes, add in extra lines of text, or modify design elements, there may be additional design fees. Email info@dreaminginpaper.com with questions. We do recommend keeping your wording as short and sweet as possible to avoid congestion in the design.

 

Can I change the color scheme?

Yes! Most (not all) invitations have the ability to change the colors. If your party/event has specific colors, just put your colors in the notes section, along with your wording!  You can also view our ink colors by clicking the link at the bottom of our Home Page.

 

Can I change the fonts?

Yes! Most (not all) invitations have the ability to change the fonts. You can view our font styles by clicking on the link at the bottom of our Home Page. Just put your chosen fonts in the special requests section, along with your wording, when you place your order.

 

I see an invitation I like but can I add a photo?

Yes! Most (not all) invitations we sell can have a photo added to it.  When you add a photo to a vertical invitation design, the entirety turns horizontal and the photo can be added to the left or right. It does naturally reduce the size of text and other design elements. If you would like to add a photo, email your high resolution photos to info@dreaminginpaper.com We will add the photo at no extra cost!

 

Can I order a sample print?

Yes!  We will ship sample prints for $5.00 each. Purchase our Sample Print item in our store and put the name of the item you’d like to receive a sample of in the special requests section. Samples are not personalized. We ship using First Class USPS mail within 5 business days.

 

Can I order a sample paper swatches?

Yes!  We will ship sample paper swatches for $3.00 each. Purchase our Sample Paper item in our store and put the color of the paper you’d like to receive a sample of in the special requests section. Samples are not personalized. We ship using First Class USPS mail within approximately 14 business days.

 

Can I get my order rushed to me?

Yes!  We try our best to process orders as quickly as we can, but sometimes, you need them faster than our standard processing. Should you need to bump your order up in front of other orders, you can purchase our RUSH PROCESSING item in our store.  Read the details carefully to understand the timeline.

 

Any other questions:

Email info@dreaminginpaper.com